Privacy Policy - Part 1

This Privacy Policy ("Privacy Policy") describes what information we collect from our Site's visitors, how we use that information, how we protect and secure it, and what choices our visitors have regarding how their information is used. For purposes of this Agreement,the terms "we," "us," and "our" refer to CareForYou.Direct. "You" refers to you, as a user of the Site. "Site" refers to www.careforyou.direct and all webpages contained within the careforyou.direct domain. By using this Site in any way, you signify your agreement to this Privacy Policy and consent to our collection and use of your personal information as described in this Privacy Policy.

Information We Collect

Visitors can access and browse the Site without disclosing most personally identifiable information; however we may collect your IP address. We do track information provided to us by your browser, including the website you came from (known as the "referring URL"), the type of browser you use, the time and date of access, and other information that does not personally identify you. We also collect information that you voluntarily provide to us if you fill out our online forms such as your name, whether or not you have Medicare or other insurance, whether you have a wound that needs treatment, your telephone number, email address, and street address. You are allowed to visit the Site without telling us who you are or giving us any information.

How We Use Information

By providing your personal information and clicking "Continue", "Get Started Now", or "Do I Qualify" you acknowledge and agree that a specialist from CareForYou.Direct may contact you using your personal information to set up and conduct a free consultation. Further, by providing this information to us, you agree to receive brochures, calls, emails and other forms of communications from us. By accessing the site, you also agree that we may use your IP address for purposes of serving you advertisements for other CareForYou.Direct products when you visit other sites. Additionally, we may disclose information we collect to a successor entity in connection with a corporate merger, consolidation, sale of assets or other corporate change respecting the Site. If our information practices change at some time in the future, we will post the policy changes to our Site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check the Site periodically.

How We Protect Information

While there is no practical way to absolutely assure the security of information you supply us, we take steps we believe are reasonably designed to protect your information from unauthorized access. We have security measures in place at our physical facilities that we believe are adequate to protect against the loss, misuse, or alteration of information that we have collected from you at our Site. We also have technological security measures in place, including encryption, firewalls, and other security software. Additionally, we limit access to the personal information we store to only those employees with a specific business need, and only after they received the required authorizations. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of such firewalls and secure server software. By using our site, you acknowledge that you understand and agree to assume these risks.

Sharing of Information

We may share personally identifying information with other companies or individuals in the following limited circumstances:

  • We have your consent.
  • We provide such information to trusted partners, affiliates, businesses and persons solely to process personally identifying information on our behalf. When this is done, it is subject to agreements that oblige those parties to process such information only on our instructions and in compliance with this Privacy Policy and appropriate confidentiality and security measures.
  • When required by law, wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a criminal investigation, a court order or legal process served on our website. We may also share your personal information if we believe it necessary to investigate, prevent or take action on illegal activities, suspected fraud and situations involving potential threats to the physical safety of any person, violations of our policies or as otherwise required by law.
  • We may store and process personal information collected on our site in any country in which CareForYou.Direct or its agents maintain facilities. By using our services and by submitting a form to us from this website, you consent to the transfer of your information among these facilities.
  • CareForYou.Direct may use third-party service providers to serve ads and emails on our behalf. These companies may use technologies to measure the effectiveness of ad and email campaigns and use information about your visits to our site so that we can provide you a better experience on our site. We may provide third-party service providers anonymous information about your site navigation.
  • We may share certain information about you with select business partners and service providers, including those who may offer services that complement those provided by us or which we believe may be of interest to you. We may also disclose information to third parties who assist us in providing our services to you.

Your Rights and Correcting Information

If you would like to opt-out of receiving promotional or marketing material from us in the future, you can unsubscribe from communications you no longer wish to receive from us. We provide an unsubscribe link in all of our email communications. In addition, you may opt out of future communications at any time by emailing [email protected] and including the email address you wish to be removed. You may change this information at any time and as often as necessary. Your decision to opt-out shall not preclude us from communicating with you regarding your existing or past relationship with us. If you feel that this Site is not following the information stated in this Privacy Policy, please contact our Compliance Office by sending an email to [email protected].

Information security

If you submit information to us, we house your information on secure servers with multiple layers of password protections. We also restrict the employees who have access to that information. The only employees who have access to the information are those who need it to ensure our website functions as it is intended to and to maintain the usability of the site. Although our servers are secure, the information on them is not encrypted and our emails are not encrypted.

Links to Other Sites

This Privacy Policy applies only to www.careforyou.direct and not to any third party websites. We may provide links to other websites that we believe may be of interest to our Site users. Though we strive to ensure that such websites are of the highest standard, CareForYou.Direct cannot guarantee the standards of every website it provides a link to or be responsible for the content, information, goods or services available through such third party sites.

Remarketing

By submitting your information to us on a form from this website, you give your consent to have us send you more information about related products and services. That information may come from us or from a trusted associate with whom we work, and it may come in the form of a phone call, email, SMS message or an Internet advertisement.

Correspondence

If you contact CareForYou.Direct outside of filling out a form on our website, we may keep a record of that correspondence and we may collect your email address.

Privacy Policy - Part 2 - HIPAA Compliance

Purpose of this Notice

This notice describes the ways in which we may use and disclose medical information about you. This notice also describes your rights and certain obligations we have regarding the use and disclosure of medical information.

Our Legal Requirements

We are required by law to:

  • Make sure that medical information that identifies you is kept private
  • Give you this notice of our legal duties and privacy practices with respect to medical information about you
  • Follow the terms of the notice that currently are in effect
  • Change the notice only in accordance with federal rules
  • Provide our internal complaint process for privacy issues to you
  • Provide notification to you following a breach of your unsecured medical information
  • Obtain your authorization for any uses and disclosures of your medical information for marketing purposes
  • Obtain your authorization for any uses and disclosures of your medical information not described in this notice

Who Will Follow Our Privacy Practices

This notice describes CareForYou.Direct's' practices and that of all CareForYou.Direct employees, staff and other CareForYou.Direct personnel. All sites and locations follow the terms of this notice. In addition, these sites and locations may share medical information with each other for treatment, payment or health care operations purposes described in this notice.

Our Pledge Regarding your Medical Information

We understand that medical information about you and your health is personal. We are committed to protecting medical information about you. We create a record of the services and equipment that we provide to you. We need this record to provide you with quality equipment and services and to comply with certain legal requirements. This notice applies to all of the records of your equipment and services we generate. Your personal doctor and other entities providing products or services to you may have different policies or notices regarding their use and disclosure of your medical information

Your Rights Regarding Medical Information About You

You have the following rights regarding medical information we maintain about you:

  • Right to Inspect and Copy. You have the right to inspect and copy medical information about you. Usually, this includes medical and billing records. If the medical information about you is maintained electronically, you have the right to inspect and copy such information in electronic form, in the format you request, if such information is readily producible in such form and format. To inspect and copy medical information about you, you must submit your request in writing to CareForYou.Direct's Compliance and Privacy Officer. If you request a copy of the information, we may charge a fee for the costs of copying, mailing, or other supplies associated with your request. We may deny your request to inspect and copy in certain very limited circumstances. If you are denied access to medical information, you may request that the denial be reviewed. Another licensed health care professional chosen by us will review your request and the denial. The person conducting the review will not be the person who denied your request. We will comply with the outcome of the review.
  • Right to Amend. If you feel that medical information we have about you is incorrect or incomplete, you may ask us to amend the information. You have the right to request an amendment for as long as the information is kept by or for us. To request an amendment, your request must be made in writing and submitted to CareForYou.Direct's Compliance and Privacy Officer. In addition, you must provide a reason that supports your request. We may deny your request for an amendment if it is not in writing or does not include a reason to support the request. In addition, we may deny your request if you ask us to amend information that: Was not created by us, unless the person or entity that created the information is no longer available to make the amendment; Is not part of the medical information kept by or for us; Is not part of the information which you would be permitted to inspect and copy; or Is accurate and complete.
  • Right to an Accounting of Disclosures. You have the right to request an “accounting of disclosures.” This accounting is a list of the disclosures we made of medical information about you, except disclosures made for treatment, payment, and CareForYou.Direct's health care operations. To request this list or accounting of disclosures, you must submit your request in writing to CareForYou.Direct's Compliance and Privacy Officer. Your request must state a time period, which may not be longer than six years and may not include dates before April 14, 2003. Your request should indicate in what form you want the list (for example, on paper, electronically). The first list you request within a 12-month period will be free. For additional lists, we may charge you for the costs of providing the list. We will notify you of the cost involved and you may choose to withdraw or modify your request at that time before any costs are incurred.
  • Right to Request Restrictions. You have the right to request a restriction or limitation on the medical information we use or disclose about you for treatment, payment, or health care operations. You also have the right to request a limit on the medical information we disclose about you to someone who is involved in your care or the payment for your care, like a family member or friend. We are not required to agree to your request. However, we must agree to your request to restrict disclosure of your medical information to a health plan if the disclosure is for the purpose of carrying out payment or health care operations and is not otherwise required by law, and the applicable medical information pertains solely to a health care item or service for which you, or any person other than the health plan on your behalf, has paid us in full. If we do agree, we will comply with your request unless the information is needed to provide you emergency treatment. To request restrictions, you must make your request in writing to CareForYou.Direct's Compliance and Privacy Officer. In your request, you must tell us (1) what information you want to limit; (2) whether you want to limit our use, disclosure or both; and (3) to whom you want the limits to apply, for example, disclosures to your spouse.
  • Right to Request Confidential Communications. You have the right to request that we communicate with you about medical matters in a certain way or at a certain location. For example, you can ask that we only contact you at work or by mail. To request confidential communications, you must make your request in writing to CareForYou.Direct's Compliance and Privacy Officer. We will not ask you the reason for your request. We will accommodate all reasonable requests. Your request must specify how or where you wish to be contacted.
  • Right to a Paper Copy of This Notice. You have the right to a paper copy of this notice. You may ask us to give you a copy of this notice at any time. Even if you have agreed to receive this notice electronically, you are still entitled to a paper copy of this notice. You may obtain a copy of this notice by printing this page.

How We May Use And Disclose Medical Information About You

The following categories describe different ways that we are permitted to use and disclose medical information as a health care provider, although some of these categories may not apply to our business and we may not actually use or disclose your medical information for such purposes. For each category of uses or disclosures, we will explain what we mean and try to give some examples. Not every use or disclosure in a category will be listed. However, all of the ways we are permitted or required to use and disclose information will fall within one of the categories.

  • For Treatment. We may use medical information about you to provide you with medical treatment, products, or services. We may disclose medical information about you to Doctors, Nurses, Occupational Therapist, Physical Therapist, or any other health care professional who are involved in your care. We also may disclose medical information about you to people who may be involved in your medical care after you have received our products and services, such as family members, clergy or others we use to provide services that are part of your care.
  • For Payment. We may use and disclose medical information about you so that the treatment and services we provide you may be billed to and payment may be collected from you, an insurance company, or a third party. For example, we may need to give your health plan information about products and services we provided to you so your health plan will pay us or reimburse you for the products and services. We may also tell your health plan about a treatment you are going to receive to obtain prior approval or to determine whether your plan will cover the treatment.
  • For Health Care Operations. We may use and disclose medical information about you for our health care operations. These uses and disclosures are necessary to run our company and make sure that all of our patients receive quality care. For example, we may use medical information to review our services and to evaluate the performance of our staff in providing equipment for you. We may also combine medical information about many clients to decide what additional services we should offer, what services are not needed, and whether certain new products are effective. We may also disclose information to Doctors, Nurses, Occupational Therapist, or Physical Therapist, or any other health care professional for review and learning purposes. We may remove information that identifies you from this set of medical information so others may use it to study health care and health care delivery without learning who the specific patients are.
  • Appointment Reminders. We may use and disclose medical information to contact you as a reminder that you have an appointment for evaluation or services.
  • Treatment Alternatives. We may use and disclose medical information to tell you about or recommend possible treatment options or alternative equipment that may be of interest to you.
  • Health-Related Benefits and Services. We may use and disclose medical information to tell you about health-related benefits or services that may be of interest to you.
  • Individuals Involved in Your Care or Payment for Your Care. We may release medical information about you to a friend or family member who is involved in your medical care. We may also give information to someone who helps pay for your care. We may also tell your family or friends your location and condition and that you are receiving products and services from us. In addition, we may disclose medical information about you to any entity assisting in a disaster relief effort so that your family can be notified about your condition, status and location.
  • As Required By Law. We will disclose medical information about you when required to do so by federal, state or local law.
  • To Avert a Serious Threat to Health or Safety. We may use and disclose medical information about you when necessary to prevent a serious threat to your health and safety or the health and safety of the public or another person. Any disclosure, however, would only be to someone able to help prevent the threat.
  • Marketing. We may from time to time send you information about products or services that CareForYou.Direct offers.

Special Situations

  • Military and Veterans. If you are a member of the armed forces, we may release medical information about you as required by military command authorities. We may also release medical information about foreign military personnel to the appropriate foreign military authority.
  • Workers’ Compensation. We may release medical information about you for workers’ compensation or similar programs. These programs provide benefits for work -related injuries or illness.
  • Public Health Activities. We may disclose medical information about you for public health activities. These activities generally include the following:
    - to prevent or control disease, injury or disability;
    - to report births and deaths;
    - to report child abuse or neglect;
    - to report reactions to medications or problems with products;
    - to notify people of recalls of products they may be using;
    - to notify a person who may have been exposed to a disease or may be at risk for contracting or spreading a disease or condition;
    - to notify the appropriate government authority if we believe a patient has been the victim of abuse, neglect or domestic violence. We will only make this disclosure if you agree or when required or authorized by law.
  • Health Oversight Activities. We may disclose medical information to a health oversight agency for activities authorized by law. These oversight activities include, for example, audits, investigations, inspections, and licensure. These activities are necessary for the government to monitor the health care system, government programs, and compliance with civil rights laws.
  • Lawsuits and Disputes. If you are involved in a lawsuit or a dispute, we may disclose medical information about you in response to a court or administrative order. We may also disclose medical information about you in response to a subpoena, discovery request, or other lawful process by someone else involved in the dispute, but only if efforts have been made to tell you about the request or to obtain an order protecting the information requested.
  • Law Enforcement. We may release medical information if asked to do so by a law enforcement official:
    - In response to a court order, subpoena, warrant, summons or similar process;
    - To identify or locate a suspect, fugitive, material witness, or missing person;
    - About the victim of a crime if, under certain limited circumstances, we are unable to obtain the person’s agreement;
    - About a death we believe may be the result of criminal conduct;
    - About criminal conduct occurring on our premises; and
    - In emergency circumstances to report a crime; the location of the crime or victims; or the identity, description or location of the person who committed the crime.
  • Coroners, Medical Examiners and Funeral Directors. We may release medical information to a coroner or medical examiner. This may be necessary, for example, to identify a deceased person or determine the cause of death. We may also release medical information about our patients to funeral directors as necessary to carry out their duties.
  • National Security and Intelligence Activities. We may release medical information about you to authorized federal officials for intelligence, counterintelligence, and other national security activities authorized by law.
  • Protective Services for the President and Others. We may disclose medical information about you to authorized federal officials so they may provide protection to the President, other authorized persons or foreign heads of state or conduct special investigations.
  • Inmates. If you are an inmate of a correctional institution or under the custody of a law enforcement official, we may release medical information about you to the correctional institution or law enforcement official. This release would be necessary (1) for the institution to provide you with health care; (2) to protect your health and safety or the health and safety of others; or (3) for the safety and security of the correctional institution.
  • Sale of Business Assets. We reserve the right to transfer medical information about you to a third party in conjunction with the sale of our company or certain assets belonging to our company.

Changes to Privacy Policy

We reserve the right to amend or revise this Privacy Policy at any time. We will post any policy changes to this page. Use of information that we gather now is subject to the Privacy Policy in effect at the time the information is used.

Complaints / Further Information

If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of the Department of Health and Human Services. All complaints must be submitted in writing. You will not be penalized for filing a complaint. To file a complaint with us or for further information about our privacy practices, contact:

Compliance and Privacy Officer
CareForYou.Direct
301 W. Platt St., #616
Tampa, Florida 33606

Other Uses of Medical Information

Other uses and disclosures of medical information not covered by this notice or the laws that apply to us will be made only with your written permission. If you provide us permission to use or disclose medical information about you, you may revoke that permission, in writing, at any time, unless we have taken action or reliance upon receipt of such permission. If you revoke your permission, we will no longer use or disclose medical information about you for the reasons covered by your written authorization. You understand that we are unable to take back any disclosures we have already made with your permission, and that we are required to retain our records of the care that we provided to you.

Contact Us

If the information on this page does not address your privacy concerns or if you have questions about the website, send us an email at [email protected]. You also can write to us at: 301 W. Platt St., #616, Tampa, Florida 33606. We do not include information from people who contact us in our marketing or advertising lists.